To succeed in a Global business environment dominated by rapid change, we must never forget Who We are and how we became of a high quality standard. It is important to keenly be aware that our beliefs and values are what makes Cariwebs unique. following our beliefs and values will keep us on the correct path, and will increase the strength of our company. Our beliefs drive our behaviours and enable us to achieve our mission – “To be the Caribbean IT Services Company of choice by delivering the best customer experience to the regions we serve.”

Our Vision

To empower every company to use Strategic Technology as a catalyst for Business success.

 

UnCompromising Quality

In the eyes of the customer, Cariwebs’s products and services has a reputation of high standards.We are accountable for ensuring quality is built into everything we do.Superior performance and quality ensures future trust and confidence in our service.

 

Unrelenting Customer Care

We believe that every interaction – internally and externally – is a customer interaction that demands professionalism and respect.We believe we can make a difference in the lives of each of our customers.We believe that understanding our customers and listening to their unique needs ensures we deliver customer-focused products and services.

 

Continuous Improvement

We are constantly striving for continuous improvement; we are never satisfied.We are energized by change, and continuously thinking ahead and anticipating how we can better serve our customers.We are always examining how we can do it better, and engage constructively with those associated with the company to gain additional knowledge and to learn from past lessons.

 

We Listen

We pursue and value others’ perspectives, and desire to learn about opinions different from our own.Through two-way communication, internally and externally, we encourage new ways to address business issues, and we make Cariwebs a better company.

 

Potential

We believe in the untapped potential of every human being. Every individual and company that we help achieve this potential through our services will bring us one step closer to achieving our mission.

Our Mission

To be the Caribbean IT Services Company of choice by delivering the best customer experience to the regions we serve.

 

Choice

Our customers are well-informed. An informed customer is our finest resource. They carefully weigh the advantages and disadvantages of each product and Service available and continually choose Cariwebs. We embrace their confidence.

 

Employee Growth

Each employee should personally benefit from working at Cariwebs both financially and intellectually.We develop skilled, expert level staff that are eager to meet new challenges and willing to exceed expectations.

 

Teamwork

We recognize that in almost every action, we are part of a team, and through our collaborative efforts we align our teams both regionally and Internationally.We proactively work together, which has a dramatic effect on productivity and job satisfaction.We share best practices and ideas. We believe that our success can only come about through teamwork, positive thinking and action

 

Thankful

We are thankful every day for what we have, and appreciate the fact that this is because of the trust that others have placed in us.We believe that to increase our business we must excel in our individual and collective responsibilities to our customers every day in every way.

 

Purpose

We believe that our creator put us on this earth to be a success.We will do so by winning honestly and accepting our daily successes humbly, knowing that a higher power has guided us to victory.

At Caribbean TECH TrendZ Ltd. We are honored to have the ability to serve you. While this may sound cliche we mean this with ALL SINCERITY, as without your continued Satisfaction, there simply would be NO Cariwebs.

We promise to do everything in our power to make your experience with us an exceptional one. We promise every day to offer our services in a manner which befits our role to you as a TRUSTED ADVISOR.We offer you an Award winning Business Services portfolio of International quality with Caribbean warmth and friendliness, delivered by a Team of Professionals eager to serve you and your organization with distinction.

If we fail in any way to meet any of your expectations,
please let us know so we can work harder to make this right.
If we deliver on your expectations please also share this with us and honor us with the opportunity to keep serving you.

by Cariwebs  |  EFFECTIVE MAY 25TH, 2018

When We Act as Controller and Processor 
Cariwebs will be acting as the “Controller” of the personal data you provide directly to us via a “Contact Us” form, when creating an account, or via other contact methods. You are not required to provide your personal information for purposes of navigating through the public areas of our website.

If you are an employee or an authorized user of one of our customers which have entered into an agreement with us for the provision of our products or services, we will be acting as the “Processor”of your personal data transmitted by our customer. Our customer will be acting as Controller of your information. As processor, we do not own, control, or direct the use of any data provided to us by our customers which act as Controllers.

Personally Identifiable Information

“Personally Identifiable Information” (or “PII”) refers to contact information that directly or indirectly tells specifically who you are, such as your name, phone number, company name, job, email, postal address, or any other information that could be linked to you with reasonable effort. We do not collect sensitive information such as location information (GPS), racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Why We Need Your Data 
We need to know the PII you provide to us directly in our capacity as controller for purposes of responding to your inquiry on our Contact Us web page and other contact methods. In addition, we need to know your PII to send you emails for other specific purposes and for sharing your PII for other purposes . We also need to know the PII of authorized users of our customers when we act in our capacity as processor for purposes of managing the authorized use of our services.

How We Collect and Use Your Data 
Cariwebs collects PII directly from you when you make an inquiry for an email reply on our “Contact Us” web page and other contact methods, and when you request that we send you emails. Before collecting your PII, you will have the option to give or withhold your consent for our sending you emails including our use of your PII for marketing emails to promote our products or products similar to our products or services. You may withdraw your consent at any time by unsubscribing to our emails.

Cariwebs uses third-party applications to provide more helpful, personalized communication.
We may make full, unrestricted use of Usage Data for any purpose in our sole discretion, including without limitation, to customize re-marketing ads, offers and content made available to you based on your visits to and/or usage of this site or its services, and to analyze the performance of those ads, offers and content, as well as your interaction with them.

How Long We Keep Your Data 
We will not retain your PII for longer than required. This means that we will keep your PII for any or a combination of time periods described as follows: (i) for as long as required by law, (ii) until we no longer have a valid reason for keeping it, (iii) until you request us to stop using it, or (iv) for so long as our customer for which you are an authorized user remains a customer. In addition, we retain your Personally Identifiable Information to preserve history in Vendor Applications such as Microsoft Learning etc and to provide the ongoing ability to participate. When we delete your PII from our databases, it will remain in our backup system until it cycles out.

Analytics 
We may participate with third party analytics partners to monitor and analyze Web traffic and to keep track of user behavior on this site.
Google Analytics (Google) – Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of this site, to prepare reports on its activities, and to share them with other Google services.
Information collected: cookie and Usage Data.                                                                                                Visit Privacy Policy at https://www.google.com/intl/en/policies. You may opt-out of the Google Analytics service with the Google’s Browser Add-on that’s available at https://tools.google.com/dlpage/gaoptout. 

Inquiries

If you have any inquiries please let us know. You can contact us at any time via the CONTACT US section below, and we will take reasonable steps to investigate the complaint and respond to you.
Contact us, as follows. 
privacy@cttl.net

TERMS AND CONDITIONS OF USE

The following terms and conditions apply to all online purchases.

  1. Definitions
    • ‘Business day’ means a day except a Saturday, Sunday or public holiday in Trinidad and Tobago.
    • ‘Course’ refers to Cariwebs Learn online training course created and owned by Microsoft.
  2. Cariwebs Learn Training:

    • The Cariwebs Learn product is created and fully belongs to Microsoft. The customer gets the access through an on-demand course player streamed to his/her device.
    • Purchase of Cariwebs Learn Training allows the purchaser access to the online Portal for a period of 90 days or in some cases 180 (Always contact us BEFORE ordering if you need assistance or confirmation of Product Detail), calculated from the date of access code redemption. Unique Access code is sent separately Two to five business days following the purchase confirmation. (Some Titles are longer or Shorter , the Customer is responsible for ordering the Correct title.)
    • Labs Can range from 1 day to 5 days , 30 days or in many cases longer ,BUT before ordering PLEASE CONTACT us to ensure you know the length of your LABS, this is DIFFERENT from on demand Video.
    • Refunds are not available once your order is complete as the unique access code is being generated after you make the payment. We apply a no-return policy as the same is applied when purchasing access codes from Microsoft.
    • We are not responsible for the course content or streaming quality. Any issues should be address directly to Microsoft and its Content Providers.
  3. Purchase & Confirmation:

    • All prices are subject to change without notice.
    • Discounts on course can only be claimed at the time of purchase, prior to payment being made. Discounts will not be offered retrospectively. Multiple discounts cannot be applied to the same transaction.
    • Purchase will only be confirmed upon receipt of full payment of fees. An order confirmation will be emailed directly to the e-mail address you provided in the registration process. Please contact us if you have not received your order confirmation or invoice within Five business days of making payment.
  4. Copyright:

  5. Cariwebs Learn training material is created by Microsoft and is protected by copyright. It cannot be used by you, or any other party, without express permission. Cariwebs, being a Microsoft Certified Partner for Learning Solutions, has the right to sell Cariwebs Learn courses.
  6. Single Use:

Each Cariwebs Learn course comes with ONE SINGLE USE Access grant ONLY.
Sharing is strictly prohibited. Microsoft and their appointed designates have the right to audit and take any and all action to ensure Single Use access is enforced.
EACH User requires their OWN – MOC on DEMAND Access.

7. Prices

All Credit Card Payments carry additional Service Fees through the Electronic Payment Providers Gateways and your costs will be displayed. Other Payment methods exist including Wire Transfer etc – Please contact us at accounts@cttl.net : info@cttl.net and 1-868-678-2885 (Cariwebs) for more information. All applicable Taxes will also be clearly marked on Invoice.

8. Customer Product Selection

All Customers are responsible for choosing the correct products and options before order.
If you have ANY Questions about ANY Product or Services, including Labs , Videos or Product operation etc
Please consult our FAQ and / or contact us DIRECTLY via email at sales@cttl.net with your preferred email and
contact number to contact you at.

9. Accurate Billing and Contact Information

All customers must fill out ALL Accurate Billing and Order Data for Credit Card Payments and Product Orders , Including name , Country etc.
You must also Include your preferred email and contact number to contact you regarding your order (VERY IMPORTANT).
Failure to provide accurate Telephone and email contacts may slow down or prevent delivery of your order.
After your order is placed if you need order support and delivery updates – please send email to customersupport@cttl.net with information about your order
and Telephone and email to contact you at. You MUST provide Accurate Telephone and email contact information. Most Orders are fulfilled within 1 – 5 Business Days.
Contact us after 5 Business Days if you haven’t received order.

10. All orders are Final

All orders are Final – There are no substitutions or exchanges or refunds after order is placed.
As an order is Placed (by you the customer) , the Order process starts automatically with unique codes requested and reserved for your specific order directly from Learning Distribution Channels.